Business Operations Support Specialist (Fintech/Investment)

Join a dynamic fintech team in Bali as a Business Operations Support Specialist, where you'll play a pivotal role in ensuring seamless client experiences and operational excellence. This position offers a unique opportunity to work in a fast-paced, innovative environment while contributing to the growth of Private Advertiser, a leading fintech company in Indonesia. Based in Canggu, you'll be part of a team dedicated to transforming the financial services landscape.

As a Business Operations Support Specialist, you'll be responsible for a variety of tasks that keep our operations running smoothly. You'll handle client inquiries, manage data entries, and ensure that all processes are compliant with regulations. This role is perfect for someone who thrives in a dynamic environment and is passionate about making a difference in the fintech industry.

Private Advertiser is committed to fostering a culture of innovation and continuous learning. We offer competitive salaries, a supportive work environment, and the chance to work with cutting-edge technology. If you're ready to take on this exciting challenge, we invite you to apply and be part of our journey in shaping the future of finance.

📋 Tanggung Jawab Pekerjaan

• Handle client inquiries and provide support to ensure a positive client experience.
• Manage and maintain client data in our CRM system, ensuring accuracy and completeness.
• Assist in the processing of financial transactions, including reconciliations and reports.
• Coordinate with various departments to ensure smooth operations and timely delivery of services.
• Monitor and report on key performance indicators (KPIs) to identify areas for improvement.
• Stay updated with industry trends and best practices to continuously enhance our operational processes.
• Assist in the preparation and distribution of operational reports and documents.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in a similar role, preferably in the fintech or investment industry.
• Proficient in using Microsoft Office Suite, including Excel and PowerPoint.
• Experience with CRM systems such as Salesforce or HubSpot is a plus.
• Strong communication and interpersonal skills, with the ability to work well in a team.
• Detail-oriented with a keen eye for accuracy and compliance.
• Familiarity with financial regulations and compliance requirements.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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